Privacy Policy
Last updated: 03/08/25
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and contact us via our online form.
1. Who We Are
This website is operated by Mary O’Neill, trading as The Herefordshire Celebrant, offering funeral celebrant services in the United Kingdom. For the purposes of data protection law, Mary is the “data controller” of the personal information you provide.
2. What Information We Collect
When you use our contact form, we may collect the following information:
Your name
Your email address
Your phone number (if provided)
Any other personal information you include in your message
We do not collect any special category (sensitive) personal data unless you choose to provide it voluntarily.
3. How We Use Your Information
We use your information to:
Respond to your enquiry
Provide details about our services
Communicate with you as necessary
We do not use your information for marketing purposes unless you explicitly consent.
4. Legal Basis for Processing
Under UK data protection law, we process your personal data based on:
Your consent, when you submit your details via the contact form
Our legitimate interest in responding to enquiries and providing our services.
5. How We Store and Protect Your Data
We take reasonable steps to safeguard your personal data from loss, misuse, or unauthorised access. Your information may be stored securely in email or contact management systems.
We do not keep your information longer than necessary. Typically, this means your data will be deleted once your enquiry has been dealt with, unless you become a client or request otherwise.
6. Sharing Your Data
We do not sell or share your personal information with third parties, unless:
You have given explicit consent
It is necessary to fulfil your request (e.g. coordinating with another service provider)
We are required to do so by law.
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data, in certain circumstances
Object to or restrict processing
Withdraw your consent at any time
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Mary O’Neill
The Herefordshire Celebrant
Email: mary@theherefordshirecelebrant.co.uk
Phone: 07701015246
If you are not satisfied with our response, you can raise a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk